Privacy Policy
Sydney Scrap Metal Services
Last updated: 27 October 2026
Sydney Scrap Metal Services respects your privacy. This policy explains how we collect, use and handle personal information when you enquire about or use our services.
Information We Collect
We may collect your name, phone number, email address, pickup address, scrap metal descriptions, photographs and other information you choose to provide through our website, advertising lead forms, telephone, email or messaging services.
How We Use Your Information
We use personal information to:
• Respond to enquiries and provide quotes.
• Assess materials, quantities, access and pickup suitability.
• Contact you about your request and arrange collections.
• Maintain service, transaction and business records.
• Meet applicable legal obligations.
Submitting a form does not confirm a collection, price or payment offer.
Disclosure of Information
We do not sell or rent your personal information. We may disclose relevant information to service providers or collection partners where reasonably necessary to respond to your request or deliver an agreed service. Information may also be disclosed where required or permitted by law.
Website, Cookies and Advertising
Our website and advertising services may use cookies and similar technologies to understand website activity, measure advertising results and improve the enquiry experience. These services may process technical information, including IP addresses, browser details, device information and interactions with our website or advertisements.
You can manage cookies through your browser settings. External websites and services operate under their own privacy policies.
Security and Retention
We take reasonable steps to protect personal information against misuse, loss and unauthorised access or disclosure. However, no method of electronic storage or transmission is completely secure.
We retain information for as long as reasonably necessary to manage enquiries, provide services, maintain business records and meet applicable legal requirements.
Access, Corrections and Privacy Concerns
You may contact us to request access to or correction of your personal information, request deletion where applicable, or raise a privacy concern. We may need to verify your identity before responding.
Policy Updates
We may update this policy from time to time. The current version will be published on our website with its latest revision date.
Contact Us
Sydney Scrap Metal Services
Phone: 0492 167 678
Email: sydscrapmetal@gmail.com